Tuesday, February 19, 2013

2013 Chicago Marathon Registration Fail

Have been trying to register for the last 10 minutes, and if I am lucky enough to enter my info, the next screen always looks like this!

Will I be shut out of 2013?

**** Update: As of 12:30pm the server is down. See below:


Looks like they were over-loaded, or they sold out and are blocking the rest of us from registering!

***** Update #2: Success! Registered at 12:50pm! Yay!!


18 comments:

  1. Oh no, hope you don't get shut out.

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    1. Thanks, I was able to register after 50 minutes!

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  2. I think it's an overload :) Facebook is blowing up about it right now. I would check your bank account though, sounds like transactions are going through even if confirmation isn't... Good luck!! :)

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    1. Thanks. I noticed that when I got to checkout I had 3 registrations in my cart, which included my current registration and the one I was currently completing. I was able to delete out the other two registrations before I checked out. However, I will check my credit card statement tomorrow to make sure I wasn't double or triple charged. Thanks for the tip.

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  3. Yikes!!! Like Sara was saying, Facebook and Twitter were awash with would-be registrants screaming about the system - what a disaster! I am really glad that you were able to register successfully. I heard some people were trying to register for over two hours!!! (I bet employers LOVE days like these - can you imagine the lost productivity in the office? =P )

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    1. Thanks, I'm glad it took me less than 2 hours! :-)

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  4. I'm sure you'll get in, Pete......although I'd definitely follow Sara's advice regarding your bank account! Best of luck!

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  5. Yay! I'm in too! What a cluster :)

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    1. Cool. Yeah, you think active.com would have their act together by now! :-) Glad to hear you are in and you are planning on running it!

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  6. Congratulations on getting in! My husband kept trying and didn't end up getting in, he's hoping to get in when they reopen registration. What a mess!

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    1. Thanks. I guess I was lucky to get registered. Here's hoping your husband makes it in!

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  7. I was googling for Chicago registration stories and found yours! My sister-in-law and I both managed to get in and we can hardly believe it! It took 1.5 hour for me and another hour for her.
    I was expecting things to be slow; I figured thousands of people would be trying to register but that was ridiculous! I really didn't know what was going on until I was registered and then I saw all the posts on Facebook. I hope they get things figured out.
    Good luck training and running Chicago!

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    1. Sorry to hear that it took you two so long to register. 2.5 hours is a long time! It will be interesting to see what changes they will have in store for next year. A lottery maybe?

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